It was critical to the success of Henrico County that important knowledge and skills not be lost as key managers retire. This initiative was aimed at promoting a culture of learning and development throughout the County; to communicate the need for a structured developmental process for upper managers; and to provide practical tools to employees as they implemented learning plans. Using a developmental approach, a learning culture emerged with dramatic evidence that managers were effectively supervising the developmental activities of their employees, and that the managers themselves were involved in activities critical to the possession of the skills necessary to take over higher levels of responsibility. The results have been spectacular. Click Abstract link below to see the complete article.
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